Privacy Policy
Last updated:
Table of Contents
1Introduction
Sintetico Inc. ("Sintetico," "we," "us," or "our") operates the Auspio platform (auspio.ai), a real estate lead intelligence service that analyzes publicly available data to identify properties with indicators of a potential sale. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our Service.
By using Auspio, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Service.
2Information We Collect
Information You Provide
- Account Information: Name, email address, and billing information when you create an account.
- Notes and Tags: Notes you add to leads and any organizational tags or statuses you apply.
- Contact Form Submissions: Name, email, and message content when you use our contact form.
Information Collected Automatically
- Usage Data: Information about how you use the Service, including leads viewed and saved.
- Device Information: Browser type, IP address, device identifiers, and operating system.
Public Records Data
Auspio aggregates and analyzes publicly available government and property data from various official sources. This data is sourced from public open data portals and is not collected from our users.
Information from Third Parties
- Payment Processors: Stripe provides us with transaction information to process your payments.
3How We Use Your Information
We use collected information to:
- Provide, maintain, and improve the Service
- Analyze public data to generate and score real estate leads
- Deliver lead updates to subscribers
- Process payments and manage subscriptions
- Provide customer support
- Detect, prevent, and address fraud and security issues
- Analyze usage to improve our scoring algorithms and Service features
- Comply with legal obligations
5Public Records and Property Data
Auspio processes publicly available government and property data. This information is already publicly accessible through official government sources. We aggregate and analyze this data to provide our scoring and lead intelligence service.
If you are a property owner and have questions about your information appearing in our system, please note that we source this data from publicly available government records. You may contact your local government records office for information about public records, or contact us with any concerns.
6Data Retention
We retain your information as follows:
- Account Data: Retained while your account is active and for 30 days after termination.
- Lead Notes and Activity: Retained for the duration of your subscription plus 30 days.
- Billing Records: Retained for 7 years for tax and legal compliance.
- Public Records Data: Refreshed regularly from public sources; historical data may be retained indefinitely for scoring accuracy.
You may request deletion of your personal data at any time, subject to our legal retention requirements.
7Data Security
We implement industry-standard security measures to protect your information:
- Encryption of data in transit (TLS/HTTPS) and at rest
- Secure, access-controlled cloud infrastructure
- Multi-tenant data isolation between user accounts
- Secure password hashing
While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
8Your Rights and Choices
Access and Portability
You can request a copy of your saved leads and notes by contacting us.
Deletion
You can request deletion of your account and associated data by contacting us. Some data may be retained for legal compliance.
Communications
You can opt out of marketing emails by clicking the unsubscribe link. Transactional emails related to your account cannot be opted out.
10Children's Privacy
The Service is not directed to children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
11California Rights (CCPA)
If you are a California resident, you have the right to:
- Know what personal information we collect and how it is used
- Request deletion of your personal information
- Opt out of the "sale" of personal information (we do not sell your data)
- Non-discrimination for exercising your rights
To exercise these rights, contact us at support@auspio.ai.
12Policy Changes
We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Service at least 30 days before they take effect. Your continued use after the effective date constitutes acceptance of the updated Policy.
13Contact Us
For questions or concerns about this Privacy Policy or our data practices, please contact us: